ACCOUNT / DATA DELETION - App "ReLife"
Stand / Last updated: March 30, 2026
You can request deletion of server-side data stored by us, including account, leaderboard, challenge, and cloud-save data tied to your ReLife account.
1) In the app (recommended)
Open in the app:
Settings -> Privacy -> Delete account/data
There you can trigger deletion directly.
2) Without the app (web request)
If you no longer have the app installed, you can request deletion here:
Please send an email to: support@relife.mobile
Subject: "Deletion request ReLife"
If available, include a restore/user ID shown in the app:
Settings -> Privacy -> Restore ID
If you do not have a restore/user ID, please provide suitable proof so we can match your request (for example transaction ID / order ID from the store receipt). We use this information solely to prevent abuse and process your deletion request correctly.
Which data are deleted?
- Linked ReLife account data, including connected sign-in methods
- Server-side challenge progress, RePoints, leaderboard profile, and related account state
- Cloud-save data stored for the linked ReLife account, where applicable
- Related technical log and audit data, unless required longer for security or legal reasons
What is not deleted?
- Data stored only locally on your device (for example save games) can be deleted in the app or by uninstalling
- Store-side purchase records or transaction records kept by Apple, Google, or other platform providers are managed under their own responsibility
- Data we must retain for legal reasons may be blocked and deleted after retention periods expire
Processing time
We process deletion requests as quickly as possible and confirm deletion or status via reply.